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Cancellation and Refund Policy

Cancellation and Refund Policy for Brainupgrade.in

1. Introduction

At Brainupgrade.in, we aim to offer flexibility and satisfaction to our customers. This policy outlines the conditions and procedures for canceling services and requesting refunds.

2. Cancellation Policy

a. Cancellations must be made within 30 days of the purchase date.

b. To cancel your service, please contact us at info@brainupgrade.in / +91-9740807444 with your order details.

c. Cancellations requested after the 30 day period may not be eligible for a full refund.

3. Refund Eligibility

a. Refunds are available for services not accessed or partially used within the specified timeframe.

b. Products or services that are fully utilized or beyond the specified timeframe are not eligible for a refund.

4. Process for Initiating a Return or Exchange

a. To initiate a return or exchange, contact us at info@brainupgrade.in / +91-9740807444 with your order details and reasons for the request.

b. We may require additional information or documentation to process your request.

5. Refund Processing Time

a. Once your return or exchange request is received and inspected, we will notify you of the approval or rejection of your refund.

b. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 20 days.

6. Exceptions

a. Certain services may be exempt from refunds, as noted at the time of purchase.

b. Special circumstances, such as unsatisfactory service experience, will be handled on a case-by-case basis.

7. Contact Us

For more information about our cancellation and refund policy, please contact us at info@brainupgrade.in / +91-9740807444